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You can pay by credit card, cheques and Bank deposits or simply pay on Delivery.
Deliveries of all products in the Makeen Books.com are at a very nominal rate. We currently deliver to all locations at Colombo and suburbs. We are hoping to provide this service to other areas in the island in the near future.Your order will be delivered within 5 to 21 days once your payment has been processed and accepted. Orders should be completed before 2.00 pm to ensure that they are shipped on the following working day. Orders placed on a weekend or holiday will not be processed until the next working day. Business days are from Monday to Friday excluding Public, Bank and Mercantile holidays. While we will make every effort to ensure that your order reaches you on the next working day, in some exceptional circumstances delivery will not be possible on the promised date. Makeen Books.com will not be held liable for such delays in delivery. You will be notified by email in the event that an item you ordered is out of stock. Once your payment has been processed an order confirmation email will sent to you.
Cash on Delivery
This option is currently available only for the following areas
Colombo 1 to 15
Books that have a delivery date later than 5 days are not eligible for cash on delivery ordering.
- The payment option of Cash on Delivery is available only for orders over Rs. 1000.00
- Cash on Delivery can be used as payment method only for orders less than 50,000. The order value limit could be lower depending on the pin code of your address.
- Convenience fees of 50.00 will be charged on orders placed using Cash on Delivery. However, for a limited period, no convenience fees will be charged on any orders placed using Cash on Delivery.
- Cash on Delivery cannot be used to pay for orders containing a mix of seller fulfilled items and items.
- The order amount has to be paid in full before receiving the package and signing the delivery sheet. The package can be opened only after the payment is made.
Your book purchases from us can be returned within 3 days. But the Books Returns have to be in following conditions.
Return should be made within 3 days. The Books should be in good original state & should be in resalable state.
If the product is not in an original, reusable state we will refuse the right to return it or deduct up to 50% of the original selling price from the refund amount.
Before you refund make sure to call us on our Hotline & get a Purchase Return Authorize Number (PRAN) for your purchases.
Returns should be brought to our Receiving center @ 50/1 SirJames Piris Mawatha Colombo 2.
After the return your refund amount will be made to your credit card within 3 days. If you haven’t purchased from a credit card the refunds will be made by a cheque within 5 days.
Please keep the Purchase Return Authorize Number (PRAN) until you receive the payment & quote this number when you make inquiries about your Returns.
Returns are not accepted for the books that are out of stock (mentioned as 14-21 days delivery)
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Correction of Errors
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